Terms of Service

Last updated: 2026-07-21

IsMomOnTheFloor.com is operated by Texas Software Factory, LLC, in Austin, Texas, hereafter known as "we", "us", "IsMomOnTheFloor", or the "Service".

These Terms govern your use of IsMomOnTheFloor, a home-safety awareness service that looks at your own Ring cameras and lets a family member or caregiver know when someone may be on the floor. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. What the Service is

IsMomOnTheFloor periodically takes a still image from cameras you already own and have connected, and uses automated software to judge whether a person may be on the floor. When it thinks someone might be, it sends a message to the contact you choose so a person can check on them and decide what to do. It is an extra set of eyes for peace of mind — a convenience aid, not a safety-critical system.

2. What the Service is not (please read)

These limits are fundamental to what you are agreeing to:

• Not a medical device. The Service is a general wellness and peace-of-mind product. It is not a medical device, it is not FDA-cleared or approved, and it does not diagnose, treat, cure, prevent, or monitor any disease or medical condition. It does not provide medical advice.
• Not an emergency response service. The Service does not call 911, contact emergency services, or dispatch help. It notifies the person you designate, and that person decides whether and how to respond.
• Best-effort, not guaranteed. The Service will not detect every person on the floor, and it may send alerts when nothing is wrong. Detection depends on camera placement, lighting, obstructions, network and power availability, third-party services, and other factors outside our control. We do not promise "24/7" coverage, and we do not guarantee that any given event will be detected, detected in time, or reported. Do not use the Service as your only means of getting help to someone.
• Keep an independent backup. Because no camera-based system is a substitute for a dedicated safety device, we strongly recommend the monitored person also have an independent, always-available way to summon help (for example, a monitored medical-alert pendant). The Service is intended to complement such measures, not replace them.

3. Consent of the monitored person is required

You may use the Service to monitor another person only with that person's informed consent, or, where the person cannot consent, only under proper legal authority to make that decision on their behalf. You agree that:

• the person being monitored knows about the monitoring and has agreed to it (or you hold and can document lawful authority to consent for them);
• you will not use the Service to monitor anyone covertly;
• you will confirm this consent through the Service's setup process, and keep it current.

Capturing this consent is a condition of monitoring. A financial power of attorney is not a sufficient basis to consent on someone else's behalf. We do not independently verify or warrant the legal sufficiency of any authority you rely on to consent for another person — you are responsible for having a proper legal basis. Details are in our Privacy Policy.

4. Acceptable use

• Use only cameras you own or are authorized to use, pointed at general living areas — never bathrooms, bedrooms of others, or any place where a person has a heightened expectation of privacy, and never a space shared with people who have not consented.
• Do not use the Service to harass, surveil, or stalk anyone, or for any unlawful purpose.
• Do not attempt to disrupt, reverse-engineer, or misuse the Service or the underlying Ring platform.
• You are responsible for keeping your alert contact information accurate so alerts reach the right person.

5. Accounts

You sign in with a one-time link sent to your email address; keep access to that inbox secure. You are responsible for activity under your account. Notify us promptly if you believe your account has been accessed without your authorization.

6. Fees

The Service is billed at a monthly fee per camera monitored. We offer different fee levels for different levels of monitoring. If we change fees in the future, the price and terms will be presented to you separately before you are charged. Any payments will be handled through Ring's billing system in accordance with Ring's terms — we do not process card payments ourselves.

7. Third-party services

The Service works with Ring cameras and relies on Ring's platform and on third-party artificial- intelligence providers that analyze images. Your use of Ring is also governed by Ring's own terms and policies. We are not responsible for third-party services, and their availability may affect the Service. The providers we use, and how images are handled, are described in our Privacy Policy.

8. Privacy and your data

Our Privacy Policy explains what we collect and how images are handled — in short, images are analyzed in real time and deleted from our systems within minutes; we keep no library of your images. You can delete your account and associated data at any time from your account page.

9. Changes and termination

We may change, suspend, or discontinue the Service, in whole or in part, at any time. We may update these Terms; if we make material changes we will take reasonable steps to notify you, and your continued use after the change means you accept the updated Terms. You may stop using the Service and delete your data at any time.

10. Disclaimer of warranties

To the maximum extent permitted by law, the Service is provided "as is" and "as available," without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, error-free, or that it will detect any particular event. Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

11. Limitation of liability

To the maximum extent permitted by law, we and our suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of life, personal injury, property damage, lost data, or lost profits, arising out of or relating to your use of (or inability to use) the Service, a missed or delayed alert, or a false alert — even if we have been advised of the possibility of such damages. To the maximum extent permitted by law, our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the 3 months before the claim. This section reflects the allocation of risk for a best-effort, non-emergency wellness aid, and survives termination. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you; nothing in these Terms limits liability that cannot be limited by law.

12. Indemnification

You agree to indemnify and hold us harmless from claims arising out of your misuse of the Service, your violation of these Terms, or your monitoring of a person without the required consent or authority.

13. Governing law and dispute resolution

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Any dispute between you and us shall be handled exclusively through an Arbitrator in Austin, Texas, and their decision shall be final.

14. Contact

support@ismomonthefloor.com

This is a service operated by:

Texas Software Factory, LLC
14205 North MoPac Expressway, #570
PMB 817335
Austin, Texas 78728-6529
512-710-6443