At a Glance
Here is one camera check — this happens every 6 minutes, plus extra checks are done when motion is detected.
Ring camera
The same camera the family already uses — nothing new to install.
still image
Ring
The image travels through Ring’s official partner connection — the one you approved in the Ring app.
to us
IsMomOnTheFloor
Our service receives the image and hands it straight to the AI systems — no person looks at it.
question
The AI looks
It answers exactly one question: is someone on the floor?
Then one of two things happens:
No one is on the floor
The image is deleted from our systems within minutes. Nothing is archived — no video, no audio, no library of pictures of the living room. We keep only a simple note like “checked at 2:14 PM — no one on the floor.”
The AI thinks it sees someone on the floor
- The system takes another look about 15 seconds later, to confirm. If the person no longer appears on the floor, then the alert is cancelled.
- An alert email goes to you. If you turned on “Attach Image” in your Settings, then the system will attach the image to the email.
- You decide what to do — open the Ring app for a live view, call her, or head over.
What the alert looks like
A real alert, exactly as it arrives in your inbox. (Shown with optional image attached)
Our AI system thinks someone might be on the floor.
This is from Camera “Living Room”.
Use your Ring app to look at live camera feeds.
The details that matter
How often we check
We check each camera every 6 minutes — plus extra checks when a camera senses motion. Assuming the AI can recognize that someone is on the floor in the first place, then most cases are detected within a few minutes but it can take as long as 6 minutes. It depends on how well a camera can see someone, and if the camera is close enough to detect motion, and if you have motion detection turned on in your Ring app.
What the AI is — and isn’t
It judges body position only: is a person on the floor? It does not recognize faces, does not identify who is in the picture, and does not track what anyone is doing.
Image storage
Images are deleted from our systems within minutes. Images MAY be kept by our AI providers for (generally) up to 30 days before automatic deletion from their systems. The only copy of an image that survives indefinitely is the one sent with an alert IF you enabled optional image attachment to your alerts.
What we never do
What our system misses
IsMomOnTheFloor catches most cases of someone on the floor — but definitely not all. The AI systems that analyze images do a good job but not a perfect job. And camera checks depend on the cameras being able to see the floor and on the home’s power and internet being up. It is a wellness service, not a medical device. It works as one layer of a family’s care for a loved one. It should not be used as the only layer.